Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.

 

 

Courtney 

 

Office Manager

Thank you for your interest in Innovative Orthodontics! I enjoy working with our patients and their families as office manager. My goal is to make your orthodontic experience as easy and enjoyable as possible.

My husband Jeff and I have two daughters, Kendall and Kamryn. My girls are very involved in jiu jitsu and love to compete in tournaments as often as they can, and I love going to watch and support them! My family also loves spending LOTS of time outdoors! Camping is always something we enjoy as a family, and we try to go as much as possible.

 

Sandy

Office/Project Manager

Welcome to our practice! I began my career in orthodontics by joining the Innovative Orthodontics team in 1974, I worked in the lab for 37 years fabricating various orthodontic appliances for our patients. Having been in this office for so many years, I love seeing the kids of patients we treated when they were younger.

I also assist the doctor in various capacities for our multiple locations. Training new staff for insurance, financial, marketing positions, as well as software and website training. I coordinate and manage office updates and buildouts.

When I am not in the office, I love spending time with my family, including my husband Alan and daughters Brandy and Courtney. My favorite hobby is spoiling our four beautiful grandkids: Nate, Ty, Kendall, and Kamryn! My husband and I enjoy camping with our family and friends.

 

Carrie

Scheduling Coordinator

Hello! I am the front office scheduling coordinator and I also order everything the office needs to operate. I have been in the orthodontics field since 2002, and I love what I do! Dr. Spence is an amazing orthodontist and the whole staff is an outgoing bunch of wonderful people to work with. I enjoy helping Dr. Spence provide the best care for our patients and love being a part of their beautiful smile from start to finish, your whole family will love coming to see us!

I have two beautiful daughters, Lily and Skylar, along with our 5-year-old Pit Bull, Livi. As if I’m not busy enough, I am also the Treasurer of the Scott City Parks Department and am a workaholic! I wear many hats in life but being a mom is my favorite!

 

Kaci

Financial Coordinator

Welcome! I am the financial coordinator for the practice. I spend my days setting up contracts and filing for insurance benefits when patients start their journey to a beautiful smile.

When I am not in the office, I love spending time with my family, including my husband TJ and our children.

 

 

 

 

 

Jenny

Treatment Coordinator

Welcome! As the treatment coordinator my days are filled with seeing New Patients! I consult with Dr. Spence and Dr. Jen to coordinate treatment plans and financial plans that best benefit our patients and help them achieve their orthodontic goals. I am a DANB certified chairside assistant with expanded functions and have been working in the orthodontic field since 2003. I love getting to know all the patients individually and providing personalized care based on their needs.

After work, I love spending quality time with my children Keyton and Sofia.

 

Taylor

Treatment Coordinator/Chairside Assistant

Hello! As a Chairside Assistant, I enjoy getting to know our patients and guiding them through their treatment. It is very rewarding to see the impact a beautiful smile can have on a patient's life. I know you will feel very comfortable and at home in our office. Dr. Spence and the Innovative Orthodontics team is funny, friendly, and there is never a dull moment.

My husband, Graham, and I lived in Alaska for a couple years but moved back home to Missouri, near our family! We have two children and love spending as much time as we can outdoors.

I look forward to meeting you and helping you achieve your best smile!

 

 

 

 

Laura

Chairside Assistant

I have been working in the orthodontic field since 1985 and am a DANB-certified chairside assistant with expanded functions. I work on patients from the start of their treatment to finish, and love getting to know each person personally. Of course, I also enjoy seeing our patients finished smiles and how happy they are with the care they’ve received. It is a pleasure to work with Dr. Spence and our team, as we all take the time to get to know our patients and their families and come to work each day with a cheerful and fun attitude.

After work, I love spending time with my husband Korky, daughter Rachel, stepdaughter Allie, and my wonderful granddaughters Katie, Hartley, Annebelle, and Sadie!

 

Becca

Chairside Assistant

I was happy to join the awesome team at Innovative Orthodontics in 2016. I use my background in customer service to serve our patients better and provide them with an experience I know they will be happy about. I love getting to know everyone and seeing the positive effect a straight smile can have on a person’s self-esteem. The team here at Innovative Orthodontics welcomed me with open arms. We all help each other and support one another as a team. We realize team allows is to provide the best smiles for our patients.

In my free time, I love being with my friends and family and taking road trips to new places in the area.

 

Julie

Chairside Assistant

I am a DANB/expanded functions certified chairside assistant, and love what I do! I began working in the dental field at Innovative Orthodontics in 2006 as a chairside assistant. Our practice is a great place to have fun and get your teeth straightened at the same time. Dr. Spence has a great sense of humor and keeps us laughing all day. The best part of my job is seeing the smiling faces of our patients when they get their braces off! They are so excited, and I know I’ve done my job well when I see their smiles.

At home, I spend time with my husband Lucas and our two children Gwen and Tobin.

 

Ruby

Chairside Assistant

Hi there! I was happy to join IO’s team as the clerical assistant in our Poplar Bluff office back in March of 2021. Since then, I completed Dental assisting school and have started chairside assisting. You can find me in various parts of our office helping wherever needed. I love working with our team to create a fun and relaxing environment for all our patients.

In my free time I enjoy traveling with my friends and family, hanging out with my beautiful nieces, and doing artsy things!

 

 

 

 

 

 

 

Linden

Lab Assistant

Hello! I joined the IO team in June of 2020. I work behind the scenes in the lab helping Dr. Spence by fabricating various orthodontic appliances.  I also drive our carpool van in Jackson, I get to chat with the students about school, vacations, and their families. Dr. Spence is one of the most genuine people you could ever meet. He’s fun to work with, and he tells jokes that make us all laugh.

I have two cats; Figg and Crookshanks (all my cats have Harry Potter character names)! Mountain biking, rock climbing, and camping as well as hanging out with family and friends are what I do in my free time.

Poplar Bluff Team

 

Cindy

Office Manager/Financial Coordinator

I am a financial coordinator and oversee the daily operation of the Poplar Bluff office. I have been in the orthodontic field since 1980. It is gratifying to help make it possible for beautiful smiles to be made. Dr. Spence and our dedicated team will help make your orthodontic treatment a good experience.

My husband Terry and I spend time helping our families and enjoy going to yard sales and flea markets.

 

Rachael

Financial Coordinator

I have been working at the Poplar Bluff location since 2007. I am a DANB certified chairside assistant with my expanded functions in orthodontics. Helping people smile is what I love most about my job.

In my free time I enjoy spending time with my husband Tim, my two children Shelby and Matt, and our three fur babies Spike, Perceus, and Duke. I love spending time in my garden and taking care of my many chickens.

 

Donna

Scheduling Coordinator

I earned a certificate in dental assisting from Three Rivers College and have worked at the Poplar Bluff location since 1983, having served as a chairside assistant for three decades before becoming the scheduling coordinator, where I perform reception work and facilitates insurance billing. I have a certification with the Dental Assisting National Board and an Expanded Functions Dental Assistant.

My husband Steve and I have two sons: Mitchell and Matthew. In my leisure time I love shopping, going to the beach, swimming at the pool, being with my family, and watching crime shows. I have enjoyed my career in orthodontics, where I take pride in the practice’s treatment of multiple generations of families, helping give them beautiful smiles. 

 

Megan

Treatment Coordinator/Lab Coordinator

I am a DANB certified chairside assistant with my expanded functions in orthodontics and have been in the orthodontic field since 1996. As treatment coordinator I get to meet our new patients and do the initial work-up, allowing the doctor to diagnose each patient’s unique and individual plan. You can also find me in the lab fabricating various orthodontic appliances as prescribed by the doctor. With these positions I truly work with patients from beginning to end and I love to see their beautiful smiles transform.

When I am not working, I enjoy spending time with my husband Brian, my daughter Kenzley and our dachshunds. We love family movie nights and exploring the outdoors!

 

Brandi

Clinic Coordinatoor, Marketing Coordinator, & Chairside Assistant

I have been at the Poplar Bluff location since 1992 and am a DANB certified chairside assistant with expanded functions. As clinic coordinator, I strive to keep the clinic running smoothly and help with marketing. I love having fun with our patients and getting to know them personally.

My husband, Aaron and I, are blessed with two daughters, Madison and MaKenna. We love spending our weekends on Current River.   

 

Theresa

Chairside Assistant

I have been in orthodontics since 1983. I am a chairside assistant and order orthodontics supplies for the office. I am DANB Certified Orthodontic Assistant (COA) and Expanded Functions Dental Assistant (EFDA).

My husband Terry and I have one daughter Christy and two granddaughters Carley and Cassie. I have 2 cats: Maxwell Smart and Mollie. I enjoy murder mysteries and reading in my spare time.

 

 

 

Mollie

Chairside Assistant/OSHA Coordinator

After graduating from Poplar Bluff High School and the Accelerated Dental Assisting Academy in December of 2020, I started working as a chairside assistant and the sterilization tech in February 2021. Only a few months later I decided to take on the responsibility of being the OSHA coordinator. My favorite part of my job is getting to know each of my patients and seeing their confident smiles. My coworkers are awesome too!

When I’m not at work, I like to spend my free time with my friends and family, usually at Current River. I also like traveling, shopping, and movies.

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